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Customer Self Service

Internet Cyber Cafe Self Service Client 2.9

No Image self service payment system. 2. The Payment Station Connect to a Self Service Server PC. 3. Install the Self Service Server to a Server PC in the LAN 4. Install the Self Service Client to each Client PC in the LAN 5. Modify some configuration as needed. The Self Service Payment System support Weavefuture Universal Multi Coin Acceptor AC5, which can be programmed to validate 5 types of coins ( Canada Quarter, Lonnie, Toonie, Dime, Nickel, US Quarter






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Internet Cyber Cafe Self Service Server 2.9

self service payment system. 2. The Payment Station Connect to a Self Service Server PC. 3. Install the Self Service Server to a Server PC in the LAN 4. Install the Self Service Client to each Client PC in the LAN 5. Modify some configuration as needed. The Self Service Payment System support Weavefuture Universal Multi Coin Acceptor AC5, which can be programmed to validate 5 types of coins ( Canada Quarter, Lonnie, Toonie, Dime, Nickel, US Quarter

operated, coin, internet, cafe, self, service, validator, mech, software, cyber, kiosk, hardware, acceptor





Web Work Order 3.2: Web based work order creation, review,  process and report
Web Work Order 3.2

customers are already using the web to do on-line banking and other activities. They will enjoy using Web Work Order rather than waiting for a phone call. As a web application, users can read, search, write, and update work orders from any location via the internet, or via your intranet. You can work from any platform supporting a web browser, including UNIX machines, PCs and Macs. Web Work Order provides online 24/7 self-service web interface with

track requests, support, service request, improve customer relations, 24 7 access, searchable database, browser based, web work order, low cost, customer self service, reports, reduce calls



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ManageEngine SupportCenter Plus 6.5

Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers. Knowledge Base Empower your Support Reps with easy access to answers

contact management, customer support software, knowledge base, request tracking, trouble ticketing system, service, workflow management, sla violation tracking, service level agreement, software, self service portal, customer, management



Auscomp IT Commander 5.9.337: Web Based Help Desk Solution for Small to Medium Sized Enterprises (SME)
Auscomp IT Commander 5.9.337

An award winning multi-language web based support solution for small to medium sized businesses to manage and deflect up to 80% of your incoming support inquiries. Features include a web self-service knowledge base, a trouble ticket system, account management capabilities and full MS Outlook integration. The complete web based solution you need to provide the level of service staff and customers have come to expect in the new economy.

support, internet, knowledge base, route, service, desk, database, problem, intranet, customer, error, help, article



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EasyCustomer 3.6

Customers - program is a customer database. The program enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts, send personalized Email messages etc. EasyCustomers makes your services much more efficient. The program allows you to differentiate customers on the basis of criteria that are already available (profession, supervisor, info as to where a customer came

person, contatcs, customer, mailing, clients



Service Hawk 2.2: Keep your Windows services running or restart them on a user-defined schedule!
Service Hawk 2.2

customers due to service failures! Keep your Windows Services running or restart them on a user-defined schedule. Service Hawk can periodically restart services on a user-defined schedule regardless of their state, ensuring that your services are running smoothly and stay operational. Often a service reports that it is "running" but is in a hung or frozen state. Scheduling an automatic restart is the solution! Tell Service Hawk which services you

services, windows, windows services, service interruption monitor, application, service hawk, monitor, service monitor, service monitoring software, monitoring, restart services, network monitor


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World IT News

  • When Love + Luck Collide: Auspicious Beginnings on 8-8-08HOLLYWOOD, FL--(Marketwire - June 29, 2008) - Raising a toast to happiness, prosperity andhealth, SuperClubs' Grand Lido and Breezes Resorts are hosting propitiousnuptials this summer with themed 'Lucky Love' destinationweddings . Particularly in Chinese culture, the number eight isconsidered the luckiest of numbers, with the triple '8' combination ofAugust 8, 2008, a rare once-in-a-century occurrence. Weddings held on8.8.08 are blessed with a trifecta of positive energy, luck and love.
  • Titan Trading Analytics Inc. Announces Non-Brokered Private PlacementEDMONTON, ALBERTA--(Marketwire - June 27, 2008) - Titan Trading Analytics Inc. (TSX VENTURE:TTA) (OTCBB:TITAF) ("Titan" or the "Corporation") announced today it intends to proceed with a non-brokered private placement offering of up to 2,000,000 units ("Units") at a subscription price of $0.30 Canadian ($0.30 US) per Unit for gross proceeds of up to $600,000 Canadian. Each Unit will consist of one (1) common share in the capital of Titan and one-half (1/2) of one common share purchase warrant (a "Warrant"). Each whole Warrant will entitle the holder thereof to purchase one common share for a price of $0.40 Canadian ($0.40 US) for a period of twenty four (24) months from closing.
  • Selectica Announces Restructuring and Management ChangesSAN JOSE, CA--(Marketwire - July 1, 2008) - Selectica ( NASDAQ : SLTC ), a provider ofenterprise contract lifecycle management and sales configuration solutions,today announced a restructuring designed to streamline operations, improveefficiency, and better align expenses with revenues. In conjunction withthe restructuring, after leading Selectica through an important transitionincluding completion of the review of the company's stock option grantprocess and resolution of patent infringement litigation, Robert Jurkowskihas resigned as Chairman and CEO and will no longer serve as a member ofSelectica's board of directors.
  • QuickArrow Announces Expanded Technical Support to Address Growing Global Client BaseSaaS Services Automation Leader Extends Support Availability to 24 Hours - 5 Days a Week
  • Legends Business Group, Inc. Completes Integrated Services PlatformCASSELBERRY, FL--(Marketwire - July 1, 2008) - Legends Business Group, Inc. ( OTCBB : LGBS )announced today the completion of its fully integrated marketing servicesplatform. The core development work and beta testing was completed in conjunctionwith the top three billing clearing houses in the country, under thedirection of Legends Business Group, Inc. The platform was designed to be a dynamic multi-service platform that canbe modified in any variety of ways to suit the specific needs of a customerand their products. The platform encompasses the hardware architecture andsoftware framework to support the fully automated integration of targetedmarketing initiatives with custom service functions to produce seamlessconversion optimizations andreal-time sales.